Fixed-scope project
One brief, one written quote, one calendar. Best for new sites, rebuilds and store launches. Payment is staged against milestones you can see, and the price only moves if the scope does — in writing, both directions.
Services
Everything a working website needs. Nothing it doesn’t.
We deliberately keep the service list short. Four disciplines, practised daily by senior people, beat a brochure of twenty things done occasionally by whoever is free.
01 — Design & build
Custom web design & development
A marketing site drawn from scratch around your buyers' questions, coded by hand to be fast on Malaysian mobile networks, and structured so your team can edit it without fear.
- Customer research and page-by-page content briefs
- Original design — no themes, no template DNA
- Accessible, search-ready code with speed budgets
02 — Commerce
Ecommerce websites
Stores where products are easy to judge, checkout is easy to finish, and the back office — stock, shipping zones, SST, payment gateways — behaves properly for Malaysia from day one.
- Catalogue architecture built from how customers shop
- FPX, cards and e-wallet payments wired and tested
- Checkout flows measured and tuned after launch
03 — Research & optimisation
UX research & conversion work
For sites that exist but underperform. We watch real users, find where the argument breaks, and fix it in measured steps — cheaper and safer than another blind redesign.
- Usability sessions with your actual customers
- Analytics and session-recording audits
- Prioritised experiments, measured honestly
04 — After launch
Care plans & ongoing support
Websites decay quietly: plugins age, content drifts, speed erodes. A care plan keeps yours updated, backed up, monitored — and steadily improving with a standing block of studio hours.
- Updates, security patches and daily off-site backups
- Uptime and performance monitoring with real alerts
- Monthly improvement hours and a quarterly review call
Working together
Two honest ways to engage us
Monthly partnership
A retained block of research, design and development hours. Best for teams that want continuous improvement rather than a big-bang project every three years. Cancel with thirty days' notice; no lock-in theatre.
Not sure which fits?